How do you handle customer feedback or complaints, and what is your policy if something is damaged during the cleaning service?
What types of cleaning products do you use, and are they safe for children, pets, and environmentally friendly?
Can I schedule regular cleanings, and how flexible is the booking process if I need to change or cancel an appointment?
How are your cleaning staff trained and screened, and what measures do you take to ensure the security and safety of my home and belongings?
What specific services does your home cleaning company offer, and are there customizable packages available to suit different needs?
5. **How do you handle customer feedback and complaints, and what is your policy for addressing any damages or issues that may occur during a cleaning service?
4. **What is your pricing structure, and are there any additional fees for specific services or for canceling/rescheduling appointments?
3. **What cleaning products and equipment do you use, and are they safe for children, pets, and environmentally friendly?
2. **Are your cleaning staff fully insured and background-checked, and do they undergo any specific training or certification processes?
**What types of cleaning services do you offer, and can they be customized to fit specific needs or preferences?