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- live_helpFAQ
- Ensuring safety and security is crucial when allowing someone access to your home. 5. **Do you offer any guarantees or satisfaction policies if the cleaning does not meet the expected standards?
- It's important to know their flexibility and any associated fees with changes to appointments. 4. **Are your cleaning staff insured and background-checked?
- This will inform you whether you need to supply any materials and help you understand the environmental impact of the products used. 3. **What is your policy on rescheduling or canceling a cl...
- Understanding what tasks are typically covered can help determine if the service meets your needs or if additional services are required. 2. **Are the cleaning products and equipment provided...
**What services are included in a standard cleaning package?
5. **Do you offer satisfaction guarantees or any follow-up procedures if clients are not satisfied with the cleaning job?
4. **How do you handle scheduling and rescheduling, and what is your cancellation policy?
3. **What cleaning products and equipment do you use, and are they safe for children, pets, and people with allergies?
2. **How do you screen and train your cleaning staff to ensure quality and reliability?
**What services are included in your standard cleaning package, and are there additional services available for an extra fee?