5. **What is your policy on rescheduling or canceling appointments, and are there any fees associated with these changes?
4. **How do you screen and train your cleaning staff, and is the same team assigned to my home for each visit?
3. **What cleaning products and equipment do you use, and are they environmentally friendly or suitable for homes with pets and children?
2. **How do you ensure the safety and security of my home and belongings during the cleaning process?
**What services are included in your standard cleaning package, and are there options to customize or add-on specific tasks?
5. **How do scheduling and payments work, and is there flexibility for one-time, regular, or emergency cleaning services?
4. **Can you provide references or testimonials from past clients, and is insurance coverage provided for potential damages or accidents?
3. **What cleaning products and equipment do you use, and are they environmentally friendly or safe for pets and children?
2. **How do you vet and train your cleaning staff to ensure reliability and professionalism?
**What services are included in the standard cleaning package, and are there options for add-ons or customizations?