How do you handle scheduling and cancellations, and what notice period is required for either?
What cleaning products do you use, and are they eco-friendly or safe for pets and children?
Can you provide references or testimonials from past clients to verify the reliability and effectiveness of your services?
How are your cleaning staff vetted and trained to ensure safety and quality service?
What types of cleaning services do you offer, and are they customizable based on my specific needs?
5. **Do you offer any satisfaction guarantees or policies if I am not completely satisfied with the service provided?
4. **What is your policy regarding cancellations or rescheduling appointments, and are there any fees associated with changes to the schedule?
3. **Are your cleaning products environmentally friendly, and can I request specific products to be used in my home?
2. **How do you vet and train your cleaning staff to ensure reliability and quality service?
**What specific cleaning services are included in your standard package, and do you offer any customizable options?