- What procedures do you have in place for background checks and training for your cleaning staff?
**How Do You Vet Your Staff?
there additional tasks available upon request, and if so, what are the costs?
- Can you provide a detailed list of the cleaning tasks included in your standard service?
**What Services Are Included?
5. **How do you handle customer feedback or complaints, and is there a satisfaction guarantee for your cleaning services?
4. **What is your policy on cancellations and rescheduling, and is there a fee associated with these changes?
3. **Do you use eco-friendly cleaning products, and can clients request specific products to be used in their homes?
2. **How are your cleaning staff vetted and trained to ensure quality and security?
**What services are included in the standard cleaning package, and are there any additional services available for an extra charge?