5. **How do you handle customer feedback or complaints, and is there a satisfaction guarantee?
4. **What is your pricing structure, and are there any cancellation fees or contracts required?
3. **What cleaning products do you use, and do you offer environmentally friendly or hypoallergenic options?
2. **How do you screen and train your cleaning staff to ensure reliability and skill?
**What services are included in your standard cleaning package, and are there additional options for deep cleaning or specialized tasks?
5. **What is your policy for rescheduling or canceling a cleaning appointment, and is there a fee associated with either?
4. **What types of cleaning products do you use, and are there eco-friendly or hypoallergenic options available?
3. **Are your cleaners insured and bonded, and what background checks or training do they undergo before being hired?
2. **How is your pricing structured, and do you offer any packages or discounts for regular or long-term clients?
**What services are included in a standard cleaning, and are there additional services available for an extra fee?