5. **Do you offer satisfaction guarantees or any follow-up procedures if clients are not satisfied with the cleaning job?
4. **How do you handle scheduling and rescheduling, and what is your cancellation policy?
3. **What cleaning products and equipment do you use, and are they safe for children, pets, and people with allergies?
2. **How do you screen and train your cleaning staff to ensure quality and reliability?
**What services are included in your standard cleaning package, and are there additional services available for an extra fee?
What is your policy for rescheduling or canceling a cleaning appointment, and are there any associated fees?
Can you provide references or reviews from past clients who have used your home cleaning services?
Are your cleaning products environmentally friendly, or do you offer a green cleaning option for clients who prefer it?
How do you screen and train your cleaning staff to ensure high-quality service and trustworthiness?
What specific cleaning services are included in your standard package, and are there options for additional services if needed?