4. **Are the repairs covered by a warranty, and if so, what is the duration and extent of this warranty?
3. **What are your rates for labor and parts, and do you provide a cost estimate before proceeding with repairs?
on-site is available, is there an additional cost?
2. **Do you offer on-site repair services, or do I need to bring my computer to your location?
**What is the average turnaround time for diagnosing and repairing common computer issues?
5. **Do you offer remote troubleshooting or onsite repair services, and what are the costs associated with those options?
4. **Can you offer a preliminary estimate of the cost for diagnosis and repair, and are there any additional fees I should be aware of?
3. **Do you provide any warranty or guarantee on the repair work performed, and what does it cover?
2. **What is your typical turnaround time for diagnosing and repairing a computer issue, and do you offer any expedited services?
**What types of repairs do you specialize in, and are you experienced with the specific brand and model of my computer?