- This information is crucial for logistical planning, especially if transporting your computer is challenging. 5. **What measures do you take to ensure data security and privacy during the rep...
- Understanding the costs involved and any guarantees will help you assess whether the service is a good value and ensure peace of mind regarding the quality of the repair. 4. **Do you provide ...
- Knowing the timeframe can help you manage your expectations and plan accordingly, especially if you rely heavily on your computer. 3. **What are your pricing structures, and do you offer any ...
- This will help you determine if they have the expertise for your specific problem, whether it's hardware-related, software-related, or both. 2. **How long does the average repair take, and do...
**What types of computer issues do you specialize in repairing?
5. **Are your technicians certified and experienced with the specific brand or model of my computer?
4. **Can you offer diagnostic services, and is there a fee if I choose not to proceed with the repair after the diagnosis?
3. **What types of warranties or guarantees do you offer for repairs and replacement parts?
2. **Do you provide on-site repair services, or is it necessary to bring the computer to your shop?
**What is the turnaround time for common repairs, such as screen replacements or hard drive issues?