Can you provide information about the qualifications and experience of the technicians who will be working on my computer?
What are the costs associated with various types of repairs, and do you offer any diagnostic fee credits if I proceed with the repair?
Are there any warranties or guarantees associated with the repair services you provide?
Do you offer onsite repair services, or is it necessary to bring the computer to your location?
What is the typical turnaround time for diagnosing and repairing common computer issues?
5. **How do you handle data privacy and security during the repair process to ensure my information remains confidential and protected?
4. **What kind of warranty or guarantee do you provide for the repair work, and what does it cover?
3. **What certifications or qualifications do your technicians hold, and how do you ensure their skills are up-to-date with current technology?
2. **Do you offer on-site repair services, or is it necessary to bring the computer to your repair center?
**What is the estimated cost and time frame for diagnosing and repairing common computer issues, such as virus removal or hardware malfunctions?