5. **Do you have any certifications or affiliations with specific manufacturers or software companies (e.g., Apple Certified, Microsoft Authorized Service Provider)?
4. **What are your warranty or guarantee policies for the repairs performed?
3. **Do you provide on-site repair services, or do I need to bring my device to your location?
2. **What is your typical turnaround time for diagnostics and repairs, and do you offer any expedited service options?
**What types of computer issues do you specialize in repairing (e.g., hardware failures, software malfunctions, virus removal, data recovery)?