5. **What are your rates for diagnostic fees and labor costs, and do you provide upfront estimates before commencing any repairs?
4. **Are your technicians certified or trained by specific manufacturers, and do you have experience with both hardware and software issues?
3. **Do you offer any warranty or guarantee on your repair services, and if so, what does it cover and for how long?
2. **What is your typical turnaround time for common repair issues, such as virus removal, screen replacements, or hardware upgrades?
**What types of computer systems do you specialize in repairing (e.g., Windows, macOS, Linux, custom-built PCs, etc.)?
- Guarantees or warranties can provide peace of mind if something goes wrong shortly after the repair has been completed. 5. **Are your technicians certified, and what type of training do they ...
- Knowing how long a repair will take can help you plan accordingly, especially if you rely on your computer for work or daily activities. 4. **Do you offer any guarantees or warranties on the ...
- It's important to know the cost structure, whether there are flat rates or hourly charges, and if you receive a cost estimate upfront. 3. **What is the typical turnaround time for repairs, an...
- Understanding the range of services, such as hardware repair, software troubleshooting, data recovery, and virus removal, can help determine if the service meets your needs. 2. **What are you...
**What services do you offer, and are they limited to certain brands or types of devices?