Can you provide on-site repair services, and are there additional fees for off-site repairs or travel?
What is your pricing structure for diagnostics, labor, and parts, and do you offer any flat-rate services for common problems?
Do you provide a warranty or guarantee on the repair work and any replacement parts used?
Are your technicians certified or specially trained for specific brands or types of computers, such as PCs, Macs, or custom-built systems?
What is the typical turnaround time for repairing common computer issues, and do you offer expedited services for urgent repairs?
- Understanding the cost structure, including any upfront fees, helps avoid surprises when it comes time to pay the bill. 5. **Is there a difference in pricing or service quality between in-sto...
- This is important to understand what kind of follow-up support or recourse you have if the issue recurs after the repair. 4. **Can you provide a cost estimate before beginning repairs, and ar...
- Knowing the expected turnaround time can help you plan accordingly, especially if you're relying on the computer for critical work. 3. **Do you offer any guarantees or warranties on your repa...
- This question helps you understand the range of expertise the service offers, whether it’s hardware issues, software problems, data recovery, or network setup. 2. **How long does it typically...
**What types of computer issues do you specialize in repairing?