Can you provide references or customer testimonials about your services, or do you have any certifications from computer or technology companies?
Do you offer any warranties or guarantees on your work and replacement parts?
What is your typical turnaround time for repairs, and do you offer any expedited services for urgent repair needs?
How do you determine the cost of a repair, and do you provide estimates before starting any work?
What types of computer issues do you specialize in repairing (e.g., hardware problems, software issues, virus removal)?
**How does the pricing structure work for repairs?
- Can you provide information about your technicians' certifications and how long the company has been in business?
**What are your qualifications and experience in computer repair?
- For example, do you handle both hardware and software issues, virus removal, data recovery, or network troubleshooting?
**What types of computer repair services do you offer?