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Do you provide any sort of guarantee or warranty on the repairs performed, and what does it cover in terms of parts and labor?
What certifications or qualifications do your technicians have to ensure they are equipped to handle various computer issues, including those for specialized operating systems or hardware?
on-site service is available, are there additional fees involved?
Do you offer on-site repair services, or do customers need to bring their devices into the shop?
What is the estimated turnaround time for common computer repairs, such as virus removal, screen replacement, or hardware upgrades?
Are there any preventative maintenance services or tips you recommend to avoid future computer problems?
Do you offer any guarantees or warranties on your repair work or parts used?
What are your pricing structures or packages for services like virus removal, hardware repair, or data recovery?
How long does it typically take to diagnose and repair common computer issues?
What types of computer repair services do you offer, and do you specialize in any particular brands or issues?