- Knowing if repairs are backed by a warranty can provide peace of mind in case the issue persists. 5. **Are there any maintenance tips you provide to help prevent future issues?
- Clarifying costs upfront can help avoid surprises and allow you to budget accordingly. 4. **Do you offer any warranties or guarantees on the repair services provided?
- Understanding the timeline can help manage your expectations for how soon you'll have your computer back. 3. **What are your rates for diagnostic and repair services?
- This could include hardware issues, software problems, virus removal, data recovery, or upgrades. 2. **How long does it typically take to diagnose and repair a common problem?
**What types of computer repairs do you specialize in?
5. **Do you specialize in certain brands or types of computers (e.g., desktops, laptops, Apple, Windows), or do you handle a wide range of devices?
4. **Can you provide references or testimonials from previous customers, or do you have any online reviews that I can check?
3. **Do you offer any warranties or guarantees on the repair work performed and the parts used?
2. **Are diagnostics charged separately, and if so, what is the cost if I decide not to proceed with the repair?
**What is the typical turnaround time for repairs, and do you offer expedited services for urgent issues?