5. **What is your pricing structure, and do you offer any warranties or guarantees for your repair work?
4. **How do you ensure data privacy and security during the repair process?
3. **What are your average turnaround times for common repair issues, such as virus removal or screen replacement?
2. **Do you offer on-site repair services, or do customers need to bring their computers to your location?
**What types of computer issues do you specialize in repairing, and do you handle both hardware and software problems?
- Knowing if repairs are backed by a warranty can provide peace of mind in case the issue persists. 5. **Are there any maintenance tips you provide to help prevent future issues?
- Clarifying costs upfront can help avoid surprises and allow you to budget accordingly. 4. **Do you offer any warranties or guarantees on the repair services provided?
- Understanding the timeline can help manage your expectations for how soon you'll have your computer back. 3. **What are your rates for diagnostic and repair services?
- This could include hardware issues, software problems, virus removal, data recovery, or upgrades. 2. **How long does it typically take to diagnose and repair a common problem?
**What types of computer repairs do you specialize in?