3. **What is your policy for handling any potential damages or breakages that occur during a cleaning appointment?
2. **How do you ensure the safety and security of my home and belongings while your team is cleaning?
**What services are included in your basic cleaning package, and are there any additional services available that I can add on?
What is the policy for handling damages or incidents during a cleaning session?
How does scheduling and pricing work, and is there flexibility in plans for frequency and timing of cleanings?
What cleaning products are used, and are there options for environmentally friendly or hypoallergenic products?
How are the cleaners vetted, and what measures are in place to ensure quality and safety?
What types of cleaning services are offered, and are they customizable to meet specific needs?
5. **Do you offer any satisfaction guarantees or follow-up services if the cleaning does not meet expectations?
4. **What is your cancellation policy, and are there any fees associated with rescheduling or canceling a cleaning appointment?