5. **Are you insured and bonded, and what guarantees or compensation do you offer in the event of accidental damage or theft?
4. **What is your cancellation policy, and how far in advance do clients need to book or reschedule a cleaning appointment?
3. **What types of cleaning products do you use, and do you offer eco-friendly or non-toxic options?
2. **How do you vet and train your cleaning staff to ensure quality and security for your clients' homes?
**What cleaning services are included in a standard cleaning package, and are there customizable options for specific needs?
