5. **What is your policy for rescheduling or canceling a cleaning appointment, and is there a fee associated with either?
4. **What types of cleaning products do you use, and are there eco-friendly or hypoallergenic options available?
3. **Are your cleaners insured and bonded, and what background checks or training do they undergo before being hired?
2. **How is your pricing structured, and do you offer any packages or discounts for regular or long-term clients?
**What services are included in a standard cleaning, and are there additional services available for an extra fee?
What is your cancellation or rescheduling policy, and how much notice do you require to make changes without a penalty?
Can you accommodate special cleaning requests or customized cleaning plans for specific needs or events?
Are your cleaning products eco-friendly, and do you offer options for individuals with allergies or sensitivities?
How do you vet and train your cleaning staff, and what measures do you take to ensure the security and safety of clients' homes?
What is included in your standard cleaning package, and are there any specific areas or tasks not covered that might require additional fees?