5. **What is your policy on cancellations or rescheduling, and how does this impact the cost of the service?
4. **How are your cleaning staff trained and vetted, and do you provide background checks or certifications?
3. **Are your cleaning products eco-friendly, and can you accommodate requests for specific cleaning product preferences or sensitivities?
2. **How do you ensure the safety and security of my home and belongings during the cleaning process?
**What services are included in a standard cleaning package, and are there any additional services available?
How do you handle customer feedback or complaints, and what is your policy if something is damaged during the cleaning service?
What types of cleaning products do you use, and are they safe for children, pets, and environmentally friendly?
Can I schedule regular cleanings, and how flexible is the booking process if I need to change or cancel an appointment?
How are your cleaning staff trained and screened, and what measures do you take to ensure the security and safety of my home and belongings?
What specific services does your home cleaning company offer, and are there customizable packages available to suit different needs?