- It's important to understand if the repair is guaranteed for a certain period, which provides peace of mind in case the issue reoccurs.
4. **How do you ensure the security and privacy of my d...
- Given the sensitivity of personal and business data, understanding their policy on data protection is crucial.
5. **What are your rates for diagnostics and repairs, and are there any addition...
- This question helps you understand the scope of their expertise and whether they can handle your particular problem.
2. **What is your typical turnaround time for computer repairs?
- Knowing how long repairs usually take can help you plan accordingly, especially if you rely on your computer for work or other important tasks.
3. **Do you provide on-site repair services or ...
- This will let you know if you have the flexibility of having someone come to your home or office, or if you'd need to bring the device to them.
4. **What are your diagnostic fees, and are the...
- This is important for understanding the cost structure and knowing if you'll be charged just for identifying the problem.
5. **Do you offer any warranties or guarantees on your repair work?
