**What types of computer issues do you specialize in repairing (e.g., hardware failures, software malfunctions, virus removal, data recovery)?
2. **What is your typical turnaround time for diagnostics and repairs, and do you offer any expedited service options?
3. **Do you provide on-site repair services, or do I need to bring my device to your location?
4. **What are your warranty or guarantee policies for the repairs performed?
5. **Do you have any certifications or affiliations with specific manufacturers or software companies (e.g., Apple Certified, Microsoft Authorized Service Provider)?
**What types of computer issues do you specialize in repairing, and are there any specific brands or models you work with more frequently?
2. **What is your average turnaround time for repairs, and do you offer any expedited services if a repair is urgent?
3. **Do you provide any warranties or guarantees on your repairs, and if so, what do they cover, and how long do they last?
4. **Are there any initial diagnostic fees, and if so, are these fees applied toward the cost of the repair if I choose to proceed?
5. **What measures do you take to protect my data and ensure privacy during the repair process, and is data backup included in your service?