Are there any preventative maintenance services or packages you offer to help keep computers running smoothly and avoid future issues?
Do you provide any guarantees or warranties on your repair services and parts used during the repair process?
What is the typical turnaround time for repairs, and do you offer any express service options for urgent issues?
How do you diagnose issues with computers, and do you offer free diagnostics before proceeding with repairs?
What types of computer issues do you specialize in repairing, and can you handle both hardware and software problems?
Are your technicians certified, and what kind of training do they receive to stay updated with the latest technology and repair techniques?
Do you offer any diagnostic services, and is there a fee associated with these if I choose not to proceed with the repair?
What is your turnaround time for common repairs like hardware replacement or software troubleshooting?
How do you handle data security and privacy during the repair process?
What types of computer repair services do you offer, and are there any specific brands or models you specialize in?