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Are there any additional fees for delivery and pick-up services, and if so, how are these fees structured (e.g., based on distance, order size, or frequency)?
Does the dry-cleaning service provide any insurance or compensation policies in case of damage or loss during transit?
How are garments handled to ensure they remain in optimal condition during the pick-up, cleaning, and delivery process?
Are there any specific scheduling options available for dry-cleaning pick-up and delivery, such as same-day service, evening hours, or weekend options?
What is the typical turnaround time for delivering and picking up dry-cleaned items, and does it vary based on the type of garment or service requested?
What are your policies regarding lost or damaged items during the pick-up and delivery process, and how are such issues resolved?
What geographical areas do you cover for pickup and delivery, and is there a surcharge for service outside of your primary area?
How can I schedule a dry-cleaning pick-up and delivery, and are there options for recurring or regular service appointments?
Are there any specific packaging requirements for items intended for pick-up, and what measures are in place to protect clothing during transit?
What is the typical turnaround time for dry-cleaning delivery and pick-up services, and do you offer same-day or next-day options?