Do you offer any online or app-based systems for scheduling pick-ups and deliveries, and how can customers track the status of their orders?
What is your policy on handling special care items or garments with specific cleaning requirements during delivery and pick-up?
Are there specific days and time windows available for scheduling dry-cleaning pick-up and delivery, and how flexible are these options?
How do you ensure the safety and protection of garments during the pick-up and delivery process?
What are the typical turnaround times for dry-cleaning delivery and pick-up, and do you offer any options for expedited service?
How are pick-up and delivery times determined, and is there flexibility for scheduling based on customer availability?
Is there an additional fee for pick-up and delivery services, and if so, what is the cost structure for these charges?
What measures does the dry-cleaning service take to ensure the safety and cleanliness of garments during the delivery and pick-up process?
Are there any specific items or materials that are not eligible for pick-up and delivery services through this dry-cleaning provider?
How do I schedule a pick-up and delivery for my dry-cleaning service, and what is the typical turnaround time?