What is your policy regarding cancellations or rescheduling of appointments, and are there any associated fees or penalties?
What cleaning products and equipment do you use, and are they environmentally friendly or safe for pets and children?
Can you provide an estimate of how long a typical cleaning session for a three-bedroom house would take, and do your cleaners adhere to a schedule?
How does your company ensure the safety and trustworthiness of its cleaning staff, and what kind of training do they undergo?
What specific cleaning tasks are included in the standard cleaning package, and are there options to customize or add additional services?
5. **How are customer satisfaction and complaints handled, and what is the policy if the service does not meet expectations?
4. **What measures are in place to ensure the reliability and trustworthiness of the cleaning staff, such as background checks or training programs?
3. **Are the cleaning products and equipment provided by the service, and are they environmentally friendly and safe for pets and children?
2. **How does the scheduling process work, and what kind of flexibility is offered in terms of appointment times and frequency of service?
**What services are typically included in a standard home cleaning package, and are there options to customize the cleaning to fit specific needs?
