5. **How are customer satisfaction and complaints handled, and what is the policy if the service does not meet expectations?
4. **What measures are in place to ensure the reliability and trustworthiness of the cleaning staff, such as background checks or training programs?
3. **Are the cleaning products and equipment provided by the service, and are they environmentally friendly and safe for pets and children?
2. **How does the scheduling process work, and what kind of flexibility is offered in terms of appointment times and frequency of service?
**What services are typically included in a standard home cleaning package, and are there options to customize the cleaning to fit specific needs?
What qualifications and background checks do you require for your cleaning staff, and are they insured and bonded?
How do you handle scheduling, and is there flexibility for rescheduling or adjusting service frequency?
What products and equipment do you use, and are they environmentally friendly and safe for pets and children?
How do you ensure the safety and security of my home and belongings during the cleaning process?
What types of cleaning services do you offer, and can they be customized to fit my specific needs?
