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What specific cleaning services are included in your standard package, and are there any additional services that can be requested for an extra fee?
How do you ensure the safety and security of my home during the cleaning process, and what measures do you take to vet and train your cleaning staff?
What types of cleaning products and equipment do you use, and are they environmentally friendly or safe for households with pets and children?
Can you accommodate special requests or customized cleaning plans to address specific needs or areas of concern in my home?
What is your policy on cancellations, rescheduling, or handling unsatisfactory service, and is there any guarantee of satisfaction for the cleaning services provided?
**What services are included in a standard cleaning package, and are there options for customizing the service to meet my specific needs?
2. **How are the cleaning staff trained and vetted, and what measures are in place to ensure the security and safety of my home during the cleaning process?
3. **What types of cleaning products and equipment do you use, and can you accommodate preferences for environmentally friendly or hypoallergenic products?
4. **How is pricing determined, and are there any additional fees for specific services or cancellation policies I should be aware of?
5. **What steps are taken to guarantee satisfaction, and how do you handle customer feedback or complaints regarding the quality of the cleaning service?