What kind of warranty or guarantee do you provide on your repair services and parts used?
Do you offer diagnostic services to determine the issue before proceeding with repairs, and is there a fee for this service if I choose not to proceed with the repair?
Are your technicians certified, and do they have experience with the latest technologies and software?
What is the typical turnaround time for repairs, and do you offer any express or emergency repair options?
What types of computer repair services do you offer, and are there specific brands or models you specialize in?
**What are your repair timeframes?
- Do you repair desktops, laptops, both PCs and Macs, and what are the specific operating systems (e.g., Windows, macOS, Linux) you support?
**What types of computers and operating systems do you specialize in?
- How does your service assess the problems with a computer, and is there a cost associated with the initial diagnosis?
**What is the diagnostic process and fee?