4. **Do you offer a warranty or guarantee on the repairs performed, and if so, what does it cover and for how long?
5. **Can you provide on-site repair services, or do you require customers to bring their computers to your location?
What are the typical turnaround times for common computer repairs, and do you offer expedited services in case of urgent needs?
Do you provide any guarantees or warranties on the repair services and parts used, and if so, what is the duration and scope of these guarantees?
Are your technicians certified by recognized organizations or manufacturers, and do they regularly update their skills with ongoing training?
What is your diagnostic process for identifying issues, and is there a fee for the initial assessment if I decide not to proceed with the repair?
How do you ensure the privacy and security of my data during the repair process, and do you offer data recovery services in case of data loss?
What are the typical services offered by a computer repair shop, and do they include both hardware and software repairs?
How can I determine whether my computer issue requires professional repair or if it's something I can troubleshoot and fix on my own?
What factors should I consider when choosing a reliable and trustworthy computer repair service provider?