Can you provide references or reviews from previous customers who have used your services for similar issues?
Are there any diagnostic fees, and if so, is the fee deducted from the total repair cost should I decide to proceed with the repair?
Do you offer any warranties or guarantees on the repairs and parts provided?
What is your average turnaround time for common repairs, such as screen replacements or hard drive issues?
What types of computer problems do you specialize in repairing (e.g., hardware issues, software problems, virus removal, data recovery)?
- Knowing whether they stand behind their work with a warranty can give you peace of mind about the quality and reliability of the repair. 5. **What is your protocol for data protection and pri...
- It’s important to know the expected time frame for a repair, especially if you rely heavily on your computer for work or personal use. 4. **Do you provide any warranty or guarantee on your re...
- Understanding their pricing structure and whether they provide upfront estimates can help you avoid unexpected costs. 3. **How long does the typical repair process take?
- This question helps determine if the service can address your specific problem, whether it's hardware-related, software, or both. 2. **What are your service rates and do you offer estimates b...
**What types of computer issues do you specialize in fixing?