**What types of computer issues do you specialize in repairing?
- This question helps determine if the service can address your specific problem, whether it's hardware-related, software-related, or both. 2. **What is your typical turnaround time for repairs?
- Knowing the expected time frame for repairs can help you plan appropriately, especially if you rely heavily on your computer for work or personal use. 3. **What are your pricing and billing p...
- Understanding the cost and whether there's a fee just to diagnose the problem can prevent surprises later. Clarifying if prices are fixed or based on an hourly rate is also beneficial. 4. **A...
- Inquiring about technicians' certifications (such as CompTIA A+, Microsoft, Apple, etc.) and warranties can give you peace of mind regarding the quality and reliability of the repairs. 5. **D...
**What types of repair services do you offer?
Understanding the scope of services—whether it's hardware repair, software troubleshooting, virus removal, or data recovery—is crucial to ensure they can address your specific issue. 2. **Wha...
Knowing how pricing is determined, whether it's a flat rate, hourly charge, or per service, helps you budget accordingly. A free estimate can provide clarity on expected costs. 3. **What are ...
It's important to know how long you'll be without your device, especially if it's something you rely on for work or personal use. 4. **Do you have any warranties or guarantees on repairs?
Asking about warranties or guarantees can provide peace of mind, ensuring that you're protected if the problem persists after the repair. 5. **What are your qualifications and experience?