What is the estimated turnaround time for common computer repairs, such as virus removal, screen replacement, or hardware upgrades?
Do you offer on-site repair services, or do customers need to bring their devices into the shop?
on-site service is available, are there additional fees involved?
What certifications or qualifications do your technicians have to ensure they are equipped to handle various computer issues, including those for specialized operating systems or hardware?
Do you provide any sort of guarantee or warranty on the repairs performed, and what does it cover in terms of parts and labor?
What are the most common issues that computer repair technicians encounter, and how can these be prevented or minimized by users?
How do computer repair services diagnose hardware vs. software problems in a malfunctioning computer, and what tools or techniques are commonly used?
What should customers look for when choosing a reliable and trustworthy computer repair service?
How do computer repair services handle data recovery and ensure data privacy and security during the repair process?
What are the typical costs associated with different types of computer repairs, and what factors influence these costs?