- It's important to know if they stand behind their work and what your options are if a repair doesn't last.
5. **Can you provide an estimate for the repairs before beginning work?
- Knowing their areas of expertise ensures that they can handle your specific problem effectively.
4. **Are there any warranties or guarantees on repairs?
- This question helps gauge how long you'll be without your computer and can help you plan accordingly.
2. **Do you offer on-site repair, or do I need to bring my computer to your location?
- This will give you peace of mind about the quality of the service and help protect you from additional costs if the problem reoccurs shortly after the repair.
5. **Are There Any Potential Add...
- Knowing how long the repairs might take can help you plan accordingly, especially if you rely heavily on your computer for work or personal use.
4. **Do You Offer Any Guarantees or Warranties...
- It’s important to understand whether they charge by the hour, have flat fees for certain services, or offer any sort of diagnostic fee.
3. **What Is Your Typical Turnaround Time for Repairs?
- Understanding the range of devices and problems they can handle helps ensure your specific issue can be addressed.
2. **How Do You Charge for Repair Services?