3. **What technologies or software tools are commonly used by customer service phone operators to manage calls and customer queries efficiently?
2. **How does a customer service phone operator handle difficult or irate customers to ensure a positive resolution while maintaining professionalism?
**What key skills are essential for a successful customer service phone operator, and how can these skills be developed over time?
5. **What materials or techniques do you use in the repair process to ensure the longevity and clarity of the windshield?
4. **Do you work with insurance companies to cover the cost of windshield repairs, and what types of coverage are accepted?
3. **Is there a warranty or guarantee provided with your windshield repair services?
2. **How long does it typically take to complete a windshield repair, and can it be done at a location of my choice?
**What types of damage can be repaired on a windshield, and when is replacement necessary?
What steps should I take to prepare my home or the specific work area before a handyman arrives to ensure the job can be completed efficiently?
How can I assess the quality and reliability of a handyman’s work, and what should I do if I'm not satisfied with the job completed?