How can customers schedule or modify a pick-up and delivery appointment, and are there any special requirements or procedures for doing so?
**What is the typical turnaround time for dry-cleaning delivery and pick-up services from the time items are collected?
2. **Are there any specific items or types of clothing that are not eligible for delivery and pick-up services in dry-cleaning?
3. **How are items tracked during the dry-cleaning process to ensure they are correctly cleaned and returned to the right customer?
4. **What measures are in place to ensure the security and hygiene of clothing during the transportation process to and from the customer's location?
5. **Are there additional fees associated with the delivery and pick-up of dry-cleaned items, and how are these fees structured?