5. **What is your policy on missed pick-up or delivery appointments, and how can customers reschedule or cancel a service request?
What is the typical turnaround time for dry-cleaning delivery and pick-up, and how does it vary based on location or service provider?
Are there any additional fees associated with pick-up and delivery services, and how are these fees calculated?
How can I schedule or reschedule a dry-cleaning pick-up and delivery, and what is the deadline for making changes to my scheduled service?
What precautions do delivery personnel take to ensure the cleanliness and safety of the garments during the transportation process?
Are there any restrictions on the types or quantities of items that can be included in a single dry-cleaning delivery or pick-up appointment?
**How do I schedule a dry-cleaning pick-up and delivery service, and is there a mobile app or website available for easy scheduling?
2. **What is the typical turnaround time for receiving cleaned garments back after they've been picked up?
3. **Are there any specific items that are not eligible for pick-up or delivery service, and how are delicate or high-value items handled?
4. **What measures are in place to ensure the security and safety of my garments during transit, and what happens if items are lost or damaged?
