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**How does the dry-cleaning delivery and pick-up process work, and what are the typical turnaround times for receiving cleaned items?
2. **What areas or zip codes do you service for dry-cleaning delivery and pick-up, and are there additional fees for certain locations?
3. **Are there subscription or membership plans available for frequent dry-cleaning customers that might offer savings or additional conveniences?
4. **How do you ensure the safety and security of garments during the delivery and pick-up process, especially for high-value or delicate items?
5. **What options are available for scheduling delivery and pick-up times, and is it possible to make last-minute changes to these appointments?
What are the typical time frames for scheduling both delivery and pick-up services for dry-cleaning, and how flexible are these options?
Are there any additional fees associated with delivery and pick-up services, and is there a minimum order requirement for these services?
How are customers notified of their scheduled pick-up and delivery times, and what is the protocol if no one is available to receive the delivery?
What safety and cleanliness measures are in place to ensure that garments are handled properly during the delivery and pick-up process?
Can special instructions be provided for certain garments during pick-up, and how are requests, such as for delicate or specialty items, handled during delivery?