🌐 Welcome to the Era of Service Cross-Pollination
What do hospitals and retailers, airlines and hotels, or banks and streaming services have in common? More than you might think.
Today, sma...
In an era where convenience meets complexity, service delivery is no longer a linear experience. Instead, it's evolving into something far more dynamic: the Service Stack — a strategic layering o...
🌐 Welcome to the Era of Service Cross-Pollination
What do hospitals and retailers, airlines and hotels, or banks and streaming services have in common? More than you might think.
Today, sma...
What do Rolls-Royce, Adobe, and Peloton have in common? They’ve all transformed their traditional product-based businesses into service-centric models — a phenomenon known as servitization.
We’r...
