Happy Sunday, service leaders and innovators! As we gear up for a new week, it’s also the perfect moment to take a long view — to ask: What will “servicing” look like in 2026 and beyond — and how...
The service industry is at a turning point. What was once defined by manual processes and face-to-face interactions is now rapidly evolving into a tech-driven, data-powered, and customer-centric ...
The automotive world is in the middle of its most dramatic transformation in over a century. With the rapid rise of electric vehicles (EVs) and the advent of connected cars, the very nature of ve...
