- This is important if you have preferences or allergies and are concerned about the environmental impact of the cleaning products used. 4. **How do you handle scheduling and cancellations, and what is your policy on rescheduling or refunds?

- This is important if you have preferences or allergies and are concerned about the environmental impact of the cleaning products used. 4. **How do you handle scheduling and cancellations, and what is your policy on rescheduling or refunds?